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Cookie
and Privacy Policy

This privacy policy (commonly referred to as a “Privacy Statement”) explains how Strata Limited (“Strata”, “we”, “our”, or “us”) and its affiliated companies, process the Personal Data of website visitors, users of our apps/programs and users of our services.

This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain (“Personal Data”).

You should read and understand this Privacy Statement because it constitutes the core of our obligations to you when you use our services, when you provide your Personal Data to us either directly or through automated processes.

The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.

You are strongly encouraged to read this Privacy Statement in its entirety, not just the above highlights, so that you will fully understand Strata’s commitment to responsible data governance and the protection of your personal information. Please also note that this Privacy Statement may have changed since the last time you read it, so you should make sure that you have familiarised yourself with any terms that may have changed since the last time you read it.

We are pleased to provide the following Privacy Statement:

 

What Personal Data We May Collect

We collect the following categories of Personal Data that you provide directly to us:

Identifiers  such as name, email address, mailing address, fax or phone number, profile or account usernames and passwords, account numbers, and online identifiers.
Other Personal Information including “payment information” such as credit or other payment card information, bank account, or billing address; “demographic information” such as when you provide your age, gender, interests and ZIP or postal code; “preference information” such as product wish lists, or marketing preferences; “government identifiers” as described below; and “submitted content” such as information you choose to provide via online forms, surveys, contests, promotions, sweepstakes, online chat discussions, blog posts or comments, requesting customer support, reviews, or testimonials.

 
Commercial Information such as products or services purchased, viewed, or received.

 
Internet Information such as your browsing, search, and usage details in connection with Strata sites or when interacting with Strata advertisements online.

 
Professional or Employment Information including employee ID, role, employment and education history background details, or other information about you and your employer when you contact us on behalf of your employer or when your employer uses one of our services, such as company name, size, or business type.

 
Sensitive Personal Information including “government identifiers” such as driver’s license, precise geolocation, passport number, and Social Security/Social Insurance numbers (for Strata business to business clients and potential clients, such as when this information must be collected by applicable law); and “account access information” such as a username or account number in combination with a password, security or access code, or other credential that allows access to an account, and limited health information which may include food allergies, preferences or mobility requirements,  all of which may be deemed sensitive personal information under applicable laws.

 

 

Personal Data We Collect Automatically

When you access or use our sites, we collect some information automatically which may be collected through cookies, web beacons, java script, log files, pixels, and other technologies (collectively, “Technologies”). Please review Strata’s Cookie Notice for additional information and to opt-out of any collection. For example, we may collect the following categories of Personal Data automatically:

 

Identifiers about you and your device(s), such as your domain name, browser type, browser language preference, device type and operating system, page views and links you click within the sites, IP address, device ID or other identifiers.
Geolocation Data of the device(s) you use in connection with the sites, including for fraud prevention purposes or to help you locate a store offering our products and services in your area (with your consent). Geolocation Data includes address information or more general geolocation data such as your city or jurisdiction.
Precise Geolocation Data related to your device such as GPS coordinates will be collected based on your consent. You may withdraw your consent to the processing of precise location-based information at any time by changing the settings on your device. If you do, you might not be able to use certain features, especially when we use location-based information to prevent fraud.
Internet Information such as date and time stamp, and time spent using the sites, referring URL, your activity within the sites, usage patterns, user preferences, peak demand times, preferred content and other information derived from the use of our sites

 

Personal Data We Collect From Third Parties

We may also obtain any of the categories of personal information described above from third parties, such as:

Publicly available sources subject to applicable law, such as if we confirm your address with the postal service;
Service providers that may help operate our Sites, prevent fraud, process payments, provide our products and services, or otherwise assist us in obtaining any of the categories of personal information described above;
Third-party partners such as our clients who use our Services to provide you with incentives, payment processors, and others that may help us to obtain any of the categories of personal information described above;

 

 

Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit the website.

Please follow the attached link to our Cookie Policy that will provide more details on what cookies are, how we use them and how you can disable their application.

 

How We Use The Data We Collect

We use the Personal Data and information gathered about you in the following inclusive but not exhaustive list:

  • Provide Our Services:To provide our services, operate our sites, respond to your enquiries and fulfill your requests and orders, process your payments, for bug and error reporting and resolution, to perform upgrades and maintenance;
  • Customer Service and Support:To send you important information, such as changes to terms, conditions, and policies and/or other administrative information;
  • Personalisation:To personalise your experience on a site or using the services, such as by tailoring the content we send or display to you in order to personalise help and instructions, and to otherwise personalise your experience using the services;
  • Alerts and Required Notices:At your request, communicate service-related alerts and any notices;
  • Marketing and Promotions:Per your preferences, send you marketing communications;
  • Advertising and Referrals: To assist in advertising the services on third-party websites and to track referrals from partner websites;
  • Analytics and Improvement:To better understand how our services are used and accessed, and for other research and analytical purposes, such as to evaluate and improve the services;
  • Verify Identity and Detect Fraud:To verify your identity and/or location in order to allow access to your accounts, conduct online transactions, and secure your personal information, and for risk control, fraud detection and prevention, and compliance with laws and regulations;
  • Protect Our Legal Rights and Prevent Misuse:To protect the services, prevent unauthorised access and other misuse, and where our policies or systems indicate it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our terms of use or this Privacy Statement.
  • Comply with Legal Obligations: To comply with the law or legal proceedings such as when required to disclose information in response to lawful requests by public authorities, including responding to national security or law enforcement disclosure requirements; and
  • General Business Operations:Where necessary to the administration of our general business, accounting, recordkeeping and legal functions.

 

How We Protect The Data We Collect

The security of your Personal Data is important to us. We use organisational, technical, and administrative safeguards to protect the personal information submitted to us. Please note that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee or warrant the security of any personal information that we process.

Consent

Through agreeing to this Privacy Statement you are providing your consent to allow the processing of your personal data for the purposes outlined. You can withdraw consent at any time by contacting us via the methods provided in this Privacy Statement.

 

Your Rights As A Data Subject

We are committed that the processing and storage of any personal data and/or sensitive personal data provided by you or about you, is at all times handled in accordance with the Data Protection Act 1998 (DPA) and the General Data Protection Regulation (GDPR).

  • Where you are registering your information for the purposes of attending an event we will not use your data for any other purposes except those in connection with that event, unless specifically notified and made clear

 

Further to this, the GDPR provides the following rights to the data subject to whom the personal and/or sensitive personal data relates:

  • Right of access – you have the right to request a copy of the information that we hold about you
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records
  • Right to restriction of processing – where certain conditions apply you have a right to restrict the processing
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation
  • Right to object – you have the right to object to certain types of processing such as direct marketing
  • Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling

 

Contact Details To Request Access To Personal Data Held, Or To Discuss Our

Privacy Policy

 

Should you wish to contact us, you can do so in several ways;

  • Send an email to [email protected]
  • Phone us on 0207 605 4500
  • Write to us at Strata, 17 Macklin St, London WC2B 5NR

 

We may need to confirm your identify, in which case we will ask you for two of the following forms of identity:

  • Driving license
  • Passport
  • Birth certificate
  • Utility bill not older than three months

 

A minimum of one piece of photographic ID listed above and a supporting document is required. Should any subject access requests submitted be manifestly unfounded or excessive, then we may (in line with GDPR) either; charge a reasonable fee (taking into account the administrative costs of providing the information) or refuse to respond. Where a decision is taken to refuse to respond to a request, the data subject will be provided with an explanation for the decision, along with details of their rights to complain to the supervisory authority and to a judicial remedy. This will be provided without undue delay and at latest within one month from receipt of the request.

 

Sharing Your Personal Data With Third Parties

We will not sell, distribute or lease your personal information to third parties unless we have your prior consent or are required by law to do so.

We may on occasions pass your personal data to third parties exclusively to process work on our behalf. We require these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Statement and GDPR.

 

Our Retention Policy

It is our policy to retain your information only for as long as is necessary to fulfill the purpose for which it was collected and processed. We will retain your information for as long as your account is active or as needed to provide you services and for as long as may be required to comply with our legal obligations, resolve disputes, maintain appropriate business records, and enforce our agreements. Even if you request for your information to be deleted, laws and regulations may require us to retain a copy of your information in our files for a longer period of time.

 

Automated Decision Making

We don’t make any decision based solely on automated means, but if we did you would have the right for a human to review that decision.

 

Complaints

In the event that you wish to make a compliant about how your personal data is being processed by us or our partners, you can do so by contacting the Information Commissioners Office whose contact details can be found on their website https://ico.org.uk.

 

 

 

 

Cookie Policy

Introduction

This Cookie Policy (“Policy”) applies to how Strata Limited, and its affiliates (“Strata,” “we,” “us,” or “our”) use cookies on our websites, in our apps, in emails that we may send you in relation to your usage of our services. It applies whether you are an individual consumer (“business to consumer”) or you are interacting with us as part of your job (“business to business”).

This Cookie Policy is incorporated into the Strata Privacy Policy and is an important part of our promises to you regarding how we use your Personal Data. If you have any questions about our data practices, you are encouraged to review our Privacy Policy. If you still have unanswered questions, you may contact us at [email protected].

 

Our Use of Cookies

We use browser cookies, tracking pixels, local storage objects, advertising-related device identifiers (such as the Android Advertising ID and the Apple ID For Advertising (IDFA)), and similar technologies (collectively, “cookies” unless otherwise noted), to distinguish you from other users of our sites.

Using cookies helps us provide you with a better user experience, helps us to understand and improve how our services perform, lets us personalize your experience on our sites, and helps our advertising partners deliver more relevant advertisements to you on our sites and on other sites that you visit.

 

Your Consent

Where required by law, we will provide you a notice regarding our use of cookies. In certain instances, applicable laws require that we refrain from setting cookies until you have made an explicit choice. In other instances, applicable law may allow us to offer you the chance to opt-out of certain types of cookies.

If we are not required to offer you an explicit choice, we will consider your continued use of our site to be an indication that you have given your consent to placement of cookies on your browser by us and our third-party service providers.

Whether you have given explicit consent, or your use of the site indicates your implied consent, this Cookie Policy includes information on how you may block or disable cookies or withdraw previously granted consent.

Please note, cookies are used throughout our sites and disabling or blocking them may prevent you from using certain parts of our site.

 

 

 

 

Withdraw Your Consent at Any Time

Where required by law, you will have the opportunity to choose to accept or reject cookies. That process is the means by which you must express to us that you are withholding, or have withdrawn, your consent.

If you do not wish to accept cookies in connection with your use of the website, you will need to delete, and block or disable cookies via your browser settings. See below for more information on how to do this. Please note that disabling cookies will affect the functionality of the website, and may prevent you from being able to access certain features on the website.

 

What Is a Cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit the website.

Key Concepts

There are a few key concepts that you should understand about cookies:

First- and Third-party cookies: Whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie:

  • First-party cookies are those set by a website that is being visited by the user at the time (e.g., cookies placed by our website domain).
  • Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.

Persistent cookies: These cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies: These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

How to Delete and Block our Cookies

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit the website.

Changing your Cookie Settings: The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.

More information. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

 

What Cookies Do We Use and Why?

Categories of Cookies

Our websites generally use four categories of cookies:

  • Strictly necessary
  • Performance
  • Functionality
  • Targeting

Some cookies may fulfill more than one of these purposes.

‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.

We use these Strictly Necessary cookies to:

  • Identify you as being logged in to the website and to authenticate you
  • Make sure you connect to the right service on the website when we make any changes to the way it works
  • For security purposes
  • Make sure you connect to the right service on the website when we make any changes to the way it works

Accepting these cookies is a condition of using the website. You may be able to block certain of these cookies using your browser’s settings. However, as the name implies, blocking Strictly Necessary cookies may result in diminished functionality on our website and certain activities that depend on our ability to perform required security or anti-fraud activities. We cannot guarantee that our website will function properly if you block Strictly Necessary cookies.

‘Performance’ cookies collect information about how you use the website, e.g., which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how the website works, understand the interests of our users and measure the effectiveness of our advertising.

We use Performance cookies to:

  • Carry out web analytics: Provide statistics on how the website is used
  • Perform affiliate tracking: Provide feedback to affiliated entities that one of our visitors also visited their site
  • Obtain data on the number of users of the website that have viewed a product or service
  • Help us improve the website by measuring any errors that occur
  • Test different designs for the website

Some of our Performance cookies are managed for us by third parties. You may be able to block certain of these cookies using your browser’s settings.

‘Functionality’ cookies are used to provide services or to remember settings to improve your visit.

We use ‘Functionality’ cookies for such purposes as:

  • Remember settings you’ve applied such as layout, text size, preferences and colors
  • Remember if we’ve already asked you if you want to fill in a survey
  • Remember if you have engaged with a particular component or list on the website so that it won’t repeat
  • Show you when you’re logged in to the website
  • To provide and show embedded video content

Some of these cookies are managed for us by third parties. You may be able to block certain of these cookies using your browser’s settings. However, as the name implies, blocking Functionality cookies may result in diminished functionality on our website.

‘Targeting’ cookies are used to track your visit to the website, as well on other websites, apps and online services. They enable our advertising network partners to recognize when you are visiting other pages on other websites and allows them to deliver targeted ads or other marketing messages.

Targeting cookies may be used to:

  • Display targeted ads within our website or other websites.
  • To improve how we deliver personalized ads and content, and to measure the success of ad campaigns on the website.

Most of the targeting cookies used on our site are managed for us by third-parties advertising network partners and service providers. The opt-out instructions (described below) will allow you to manage those targeting cookies.

 

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