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At the end of November, our team celebrated together the achievements of the past year with a day of strategic updates and creative workshops, bringing our 50+ team together in-person for the first time since 2019.

Seeing as it was also one week before our third Birthday, celebration was on the agenda with the inaugural Strata employee awards presented in the evening.

Growing as we grow

Awarded by the senior leadership team, The Growth Award recognised our team members that have not only performed outstanding service to our clients but done so whilst reaching key milestones in their personal development.

Izzy Toussaint, Producer, who originally came out of our intern programme, was recognised for her work delivering creative content and production management for our key automotive clients, also receiving The Colleagues Colleague Award, voted by her peers.

Two of our employees that permanently work for clients on secondment, Samantha Murphy, and Laura Emery, were both acknowledged for the unique service they provide on behalf of Strata, delivering solutions for our clients on the ground day-to-day.

Also receiving The Growth Award, Rayna Jeffrey who was appointed Deputy Head of Production earlier this year, has delivered outstanding virtual solutions for a key pharmaceutical client. Constantly reviewing the ongoing programme to ensure it delivers optimum results.

Grass roots 

Two Project Coordinators – both of whom previously worked on placement at Strata whist completing their studies – Sophie Austin and Charlotte Bute, have quickly proven how capable they are of working on high profile projects. Sophie was integral to the successful rollout of a Gen-Z student campaign back in September, whilst Charlotte has worked right across the client base to support almost every project in the last few months.

Charlotte also received the employee voted accolade The Get Stuck in Award, acknowledging how Charlotte is always willing to help, and no matter the task, will dive in headfirst to support her colleagues and help drive a project forward.

Both are shining examples of how vital you can be to a team regardless of your experience level.

Outstanding Project Management 

Also receiving The Growth Award were Eve Dawson and Gabriella Hey from our Public Engagement Team, and Gina Cundy in the Live Department. All of whom have successfully delivered high profile consumer campaigns within the automotive and public sector industries, proving how capable they are to run complex large-scale projects.

Saving the planet without it costing the Earth.

The need for us all to adopt more sustainable practices is headline news more than ever before and our industry can make a real difference, proactively delivering sustainable solutions that meet the increasing demands of both brands and their customers.

A barrier to this has been a perception that sustainable choices compromise the experience – negatively affecting cost, and quality.

However, in our experience, we are finding quite the opposite, and that if the right solutions are adopted, sustainable also means efficient.

Sustainable Efficiency

The economic strategy – the ‘triple bottom line’ of Sustainable Efficiency – highlights how the planet, people, and profits are all connected. Like a three-legged stool, truly sustainable success benefits each in unison.

This holistic approach to sustainability holds everybody’s attention by addressing the needs of everyone, from brands to agencies, from clients to customers – we all have a vested interest in making this work.

What is remarkable is that sustainable business solutions and practices by their very nature, promote efficiency – in supply chains, in manufacture and distribution, in re-use and through the circular economy.

Real examples of sustainable efficiency

We are seeing this right across our business when clients are adopting new approaches to their brand engagement.

At a recent product launch, we designed the experience to maximise sustainable efficiencies at every touchpoint, not least to amplify the brand and product message at the event for every audience – Press, Media and Consumers.

By focusing on sustainable solutions, we minimised the carbon footprint of the event and saved money. Local supply chain solutions actually worked out cheaper. We made inhouse AV our first choice, and thereby reduced all associated bought in costs – and created a net zero carbon footprint.

As importantly, we chose a venue that was designed to benefit the local community, and the reduced impact of production and increased economic spend locally benefited them too.

Another project that is demonstrating ongoing sustainable efficiency is an annual academy programme for one of our global clients. In the heat of the first lockdown, we helped our client deliver on their continued objectives to engage and educate graduate intakes in the global brand by transitioning their extended F2F residential event to a fully virtual experience.

Although driven by the travel limitations of the pandemic, this new approach has provided our client with a more efficient format in every area. By designing a participative, highly engaging platform and content agenda, and then measuring it – we proved equal performance levels for attendees, and built a compelling business case to continue to use this approach even as restrictions were lifted.

Now planning its third year, we continue to reduce carbon emissions by avoiding the need for hundreds of global flights, improving attendance to nearly 100%, and reduced budget spend by 40%, even with increased content production levels.

Hybrid, or pure virtual, will become a conscious choice for sustainable reasons – as we all know, it doesn’t have to compromise the experience and our clients know it is more cost efficient too. It won’t replace live F2F completely, but it can be part of the event programme mix, and it would be short sighted to ignore the benefits.

Endless benefits

There are of course endless ways small changes can add up to make a big difference. Whether you change your catering plan – lower food miles, or a vegan menu, reduces carbon emissions, and cost – or make venue choices for ease of public transport links, or use inhouse digital wayfinding to avoid unnecessary single use print, it is about embedding this new sustainable efficiency into every decision made throughout a project lifecycle.

Ultimately, we recognise that solutions need to be good for people, the planet, and businesses, to deliver true sustainable efficiency.

Speak to us today if you want to benefit from sustainable efficiency through your brand engagement.

As face-to-face events return (que the celebration), venues are seeing a surge in enquiries and bookings. So, do you have the right strategy to secure your perfect event venue in a post-Covid world? What impact has the pandemic had on venues, and how does your venue choice impact your live event, and in turn the user experience?

Here we breakdown the answers to your burning questions on all things venue strategy in six simple steps.

1. Know that your venue reflects your brand

Gone are the days of finding a venue that just ticks the boxes of space, location, and facilities. Of course those requirements are vital to your event and audience journey, but to really create a ‘brand experience’, every single touchpoint needs to reflect what you’re trying to achieve, and your event venue sets the tone on arrival.

We recently hosted the DS Automobiles DS 9 press launch and the venue – Le Manior aux Quat’Saisons – was a massive part of that experience by bringing to life the French heritage of the brand through world class, indulgent service. Le Manior effortlessly expressed the brand without the need for additional comms and background explanation.

Successfully align the venue to your event objectives and you’re halfway to driving the message home for your audience.

2. Sustainability is not optional

The world has woken up to the climate crisis, and the events industry is no exception. Venues are responding and updating their policies and procedures accordingly, but think about how your venue choice will impact the sustainability of your event.

Will the location allow your audience to limit their travel, or come via public transport? Does the venue offer more sustainable solutions when it comes to things like catering, power, and waste management? This obviously links back to the brand values too, and if you’re aiming to create a more sustainable event, your venue needs to align with this objective.

There are of course venues completely dedicated to providing a sustainable offering. Recently we hosted an event at Storey’s Field Centre in Cambridge, a sustainable venue dedicated to the local community. Consider these new innovative spaces for a more sustainable event that also challenges the status quo.

3. Plan for a conflicted audience

In England, all restrictions on capacities and gatherings imposed during the pandemic have been lifted, but many venues are adapting to this change slowly. Don’t automatically assume your audience will be comfortable with a pre-pandemic style experience and consider how your venue choice and layout will appear to those that may be nervous about attending an event.

Perhaps limit your capacity to 75%, stagger arrivals at registration to prevent bottle necks and queues, and use table plans to reduce people movement. Whatever tactics you use to put your audience at ease, you need to balance the local guidance with audience expectations.

4. Book early to avoid disappointment 

Plans are changing frequently, but opting for a last-minute booking strategy will limit your venue options considerably. Since the roadmap announcement in England, venues have seen a surge in bookings, and availability for the remainder of 2021 is extremely limited.

Many venues are already, or close to fully booked from September onwards, so you may need to consider adapting your plans to accommodate what’s available or widen your venue search area to maximise your chances of finding the right venue for your activity.

5.  Allow venues time to respond  

Whilst we’re talking about venue searching, expect this process to take longer right now. Venues still have staff on furlough, and many are working with a reduced staff. This means venues are taking longer to respond to enquiries, so factor this into your timeline when submitting briefs.

If you have specific questions, such as power availability for electric vehicle car charging, allow even more time. As more often than not, the sales department will have to gather more technical information from other teams.

6. Know your cancellation terms

Contingency planning has never been more important than right now. To ensure you are covered for every circumstance, review your venues cancellation terms and payment plans with a fine-tooth comb.

In what situations can you cancel or reschedule your planned event? How much notice do you have to give, and will it cost you anything? Could you use the venue to host a hybrid event instead?

Be realistic with payment plans too and don’t expect to be able to provide ultra-low deposits. Venues have seen a severe revenue reduction and will need cash flow to plan and prepare for your upcoming event.

The above is by no means an exhaustive list of things to consider when choosing your event venue. Of course, finding a venue that reflects your brand, is within budget, and meets your requirements has always been a challenge. But in this post-covid world, these new factors are something to add into the mix.

Next up in our confessions series is Megan Mulholland, a Project Manager in our Public and consumer engagement team.

From the managing a crisis at the London 2012 Olympics, to creating a temporary venue in the Sierra Nevada Desert, Megan’s 10 years in the industry has been varied to say the least.

Tell us about your role at Strata

I work specifically with clients that engage with the general public and consumers, mainly within the public or financial sectors.

My day-to-day involves putting together project plans, liaising with clients, writing proposals, and going onsite (when possible!)  Most of the events I run are roadshows and campaign activations. I don’t often work on conferences or private events, although in the last year things have changed slightly where face-to-face events haven’t been possible.

How have things changed in the last year for you?

When it comes to engaging the general public, my clients were not sure if virtual would be suitable. But once they saw what was possible through our successes with other clients they bought into virtual, and we’re now running virtual events alongside planning for face-to-face campaigns from this summer onwards – which I’m very excited to get back to!

More recently I ran a fully virtual AGM for a financial client which was a first for them, so that really allowed me to put my virtual event experience to good use.


On crisis management

I had no sleep for four days, which aged me about 20 years, but we got it done and the client was happy!


What was your first event job?

My events career started at 18, working for an exhibition stand business which involved a lot of travel around Europe which I absolutely loved. However I wanted to move into a role that required more creativity and strategy which I’ve been able to do since joining Strata.

I do enjoy the practical logistics side of things, but for me it’s key to bring that into the wider fold of why a campaign is being run in the first place.

What excites you right now in the industry?

There is a huge focus on sustainability in events which is really exciting, but also necessary. The pandemic has really highlighted that and shown how we can all be doing more to reduce our impact on the wider environment.

Building sustainability into our campaigns is now standard, and clients want to see how we can help them minimise their carbon footprint and other environmental considerations.

Why do you like working in events?

For me, I love the people. Being onsite and meeting new people all the time means every day is different and there is so much variety.

I also enjoy the project structure to events, as you’re working towards something which in the end you know will be rewarding. I thrive working under pressure so deadlines and critical path plans keep me focused.

How do you keep your clients happy?

Trust is vital. There is a lot of work behind the scenes that my clients are responsible for, so anything I can do to take strain and pressure away from them is how I add value. Also understanding that I am one part of a much bigger picture helps me and my clients work together to problem solve and create solutions that are right for everyone involved.

What’s your top tip for fellow event planners and clients?

For newcomers to the industry, my biggest tip is to just go to everything. Attend every supplier event, go on FAM trips and get yourself out there. Meet people to learn about different destinations and suppliers, as networking gives you vital contacts that can really come in useful later down the line.

When has it all gone wrong and how did you manage the crisis?!

Dealing with the public certainly has some surprises, but I can’t really go into detail on that!

One minor debacle was when I worked on the London 2012 Olympics supporting on the sponsor suites. A client had designed their own bespoke furniture that we manufactured, but unfortunately, three days before the sponsor suites opened our supplier had a fire in their workshop completely destroying everything.
We were not prepared to accept something off-the-shelf, so we worked day and night with local suppliers and carpenters to get replacements made. So I had no sleep for four days, which aged me about 20 years, but we got it done and the client was happy!

From all the events you’ve created, which are you most proud of?

About six years ago I ran an event for an automotive client in the Sierra Nevada Desert in Spain, and there is literally nothing there other than a racetrack.

We had to bring in everything required so installation was over two months long, but literally creating a venue from nothing was so rewarding. Creating a completely bespoke experience for your guests isn’t something you get the opportunity to do on every project, so its one that I’m really proud of.

What’s your favourite part about running events?

It might sound a bit mad, but I actually love the time just before you get onsite when you’re juggling 100 different balls and have lots of spinning plates; it’s the definition of organised chaos and I thrive on it.

Some people might say this time is the most stressful as there is a lot of nervous energy. But I love the adrenaline rush that comes with it all.

If you want more from our team, head over to Amelia’s confessions.

In a recent post on virtual event learnings, we outlined how data can be your new secret weapon when it comes to evaluating your events and planning for the future.

But how do you make sure you get the right kind of valuable data that will provide strategic insights for future planning? Here we explain all, with five simple steps to using data from your events.


Tim Berners-Lee, inventor of the World Wide Web

Data is a precious thing and will last longer than the systems themselves.


Step 1. Determine what success looks like

For any communication or engagement campaign you must always start with why. What are you trying to achieve? And how will you determine success?

Maybe you’re launching a new product and want to drive enquiries, or you’re communicating new business strategies to your employees that they need to adopt. Whatever your objectives are, you need clear KPIs and objectives that you review after the event to show you have achieved what you set out to do.

Step 2. Decide how to measure and track that success

So, you’ve got your objectives and KPIs – great! Now you decide the best way to track those metrics, and what processes you will put in place to capture the right data. Virtual events have given us the opportunity to track fantastic engagement statistics, but most of the time you need to dig a little deeper than number of logins and viewing time.

Take the example of communicating new business strategies to employees. You could ask everyone what they learnt from the session, or what processes they will adopt moving forward in response to the new strategies.

The key is balancing the right data you need, with what your audience are prepared to provide you with – i.e. don’t give them a lengthy survey to complete. Make sure your data capture mechanisms are effective.

Step 3. Implement those processes into your experience plans 

Capture opinions throughout the experience, design a compelling feedback survey, or if you’re lucky, the data you need can be produced at the click of a button with the right data integration systems. Virtual experiences can make this part a lot smoother for the audience, but done the right way a live experience can provide the same level of data too.

Understanding the emotional impact of an event for example, requires pre-planning and usually needs some kind of data capture before and after the experience so you can compare the two. So as live experiences return, ensuring they are digitally enabled will allow for data capture to be a seamless process for your audience.

The key is to not sideline this part when you’re too busy planning the experience itself. Remember, without this data you won’t know if all your hard work has paid off.

Step 4. Capture enough of the right data 

You’ve designed a lovely survey and built-in feedback mechanisms, but you need to ensure your audience engage with these and give you their valuable opinions.

Crucially, make sure your data capture is timely. Ask for feedback immediately after, or better yet live as the experience is happening. Doing this ensures the feedback is accurate, but also gives you the best chance of getting the data, as you’re audience are already there in front of you. Providing an incentive to giving feedback always works well, but usually if you engage your audience at the right time you should see results.

Remember though, the true impacts of some experiences are measured over time, so not everything can be done instantly.

Step 5. Evaluate and review

So now you have lots of lovely data, well done you! But simply looking at it isn’t enough. You need to put it to work. This is where dashboards and reports come into their own, and help you to understand what your data is telling you.

Review your KPIs and determine if you’ve succeeded with your objectives. Did your messages sink in? Have you had an increase in product sales?

This part is surprising a lot of people at the moment. As clients are seeing that virtual experiences are often achieving the same satisfaction scores as their live counterparts. If this is the case you need to ask yourself, what do your audience actually value, and what kind of experience will provide that best?

If all is well, you have lots of green ticks against your KPIs and everything was success. But if you didn’t quite hit your targets then your data can still provide valuable insights, as looking at what didn’t go so well will allow you to adjust your plans for the future. You might even learn something unexpected.

Either way, your job doesn’t stop there, as true value from your data comes when you use it to shape your future strategies. Should you host the event again? Do you change the format? Perhaps you communicate in a completely different way. Whatever you discover, remember that your data is valuable, and needs to be treated as such, so make sure to extract every last insight you possibly can.

Ever wondered what being an event manager entails, and what the best and worst parts of the job are? We thought you might like to get to know our team a bit more, learn what makes them tick, and why they love working in this busy, creative, and sometimes crazy industry we call events.

From being a stand-in for the chef, to hosting a party at the bottom of a volcano, our Deputy Head of Event Logistics, Amelia Windsor has done it all!

What does being the Deputy Head of Event Logistics involve? 

I lead on larger logistics projects like conferences & incentives, and I work with the senior team to manage resource requirements and career development for our event logistics team, including leading the intern development programme. Day to day I work on client pitches, line manage members of the team, and have responsibility for one of our key client accounts.

Which colleagues and departments do you work with? 

Logistics touches every department so I work with everyone! Large projects mean complex plans, so I work closely with all teams across the business such as production, creative studio, finance of course, and the warehouse team. Away from events I also work with the sales & marketing team by supporting on pitches, and attending industry events on behalf of Strata.

What industry trends excite you? 

Sustainability is at the forefront of the process now, particularly after recent events. Working with my team we make sure we give options to our clients to make their experiences more sustainable, even when being delivered virtually.  Hybrid and virtual events have an obvious lower environmental impact, but there is still very much a place for sustainability across the entire planning process. Everything from build materials, to catering and travel has an impact, and our clients are asking for more ways to offset their carbon footprint. Looking at ways to reduce carbon emissions or how you can offset your footprint are now a given in the brief response.

What’s your top tip for fellow event planners and clients? 

Keep calm.

Things change or can even go wrong very quickly in a live environment, as so much is out of your control. Something that makes someone excel in this industry is the ability to stay calm and work out a solution.

Events are fast paced and can be stressful – how do you manage your own time and stress levels? 

I work better under pressure, otherwise I’m an excellent procrastinator. I love a list, and working to thorough project plans means everyone involved knows the state of play. I’m also realistic with my time pressures, so if I know a project needs additional resource then I work with the senior team to arrange that. There is no weakness in acknowledging when you’re too busy, so ask for help and don’t be afraid to say no.


There is no weakness in acknowledging when you’re too busy, so ask for help and don’t be afraid to say no.


Tell us about your first event job? 

I fell into events, as back in Australia I originally started my career as a producer on a breakfast radio show. But I had the opportunity to start a new position at the Australian Institute of Sport, looking after Olympic & National sporting teams, and coordinating things like their travel, catering and accommodation. This suited my anal personality perfectly and I was instantly hooked. (I also enjoyed telling people what to do!)

Why do you like working in events? 

I love working with lots of other creative people. My favourite projects are those that require team work and collaboration.
The lead up to an event is so exciting, knowing all your hard work will culminate into an amazing experience for the audience, that you created, is so rewarding. A lot of our work really is creative and magical, and you get to create once in a lifetime experiences for people.

I even had someone on an incentive ski trip before who have never even seen snow! Seeing people’s pure delight makes all the hard work so worthwhile.

How do you keep your clients happy? 

I’m straightforward and trustworthy, so I don’t over promise when I know something isn’t realistic. So when I say I’ll deliver something, my clients know that my word has value.

Tell us about…. 
Your favourite venue

The Sea Containers in London is stunning. We’ve hosted an annual press event there for a number of years and it’s just so beautifully designed. Plus you get impeccable service and it has a strong ethos behind it.

Favourite destination

Costa Rica, as it’s completely different to anywhere else I’ve been before. They say “Pura Vida”, which means “pure life” but it represents so much more in their way of life. The scenery is stunning, with beaches and rainforests making it a fantastic destination for incentives, but as a country it is very sustainable and is in fact one of the world leaders in recycling. So if you’re looking for an innovative and sustainable destination then consider Costa Rica.

Your best event? 

My most memorable event was a press launch in Iceland (the country, not the shop). The product being promoted was a camera, so we designed the whole experience to be photo worthy throughout. As well as doing the traditional Icelandic activities, we worked with the local DMC to host a private party at the bottom of a volcano just outside of Reykjavik – something you’d never get to do as a tourist. It was truly stunning and one of those parties that literally went on through the night!

This is followed closely by an incentive in South Africa we hosted a couple of years ago. Some of the winners hadn’t even been outside of the UK before, so taking them on their first trip with a Safari was such a privilege.

And the worst?

I once had to step in at the last minute to run an awards gala dinner. When I got there for the briefing with the caterer it was clear they were ill prepared and unexperienced. As a result, service for the first course took 25 minutes, and despite my best efforts working with the waiting staff, the main service was even worse, resulting in a very unhappy client. However the catering manager was not best pleased with the feedback and walked out along with the head chef before completing dessert service! So I had to don the chef hat, plate up 500 desserts, and coordinate the waiting staff to get the service finished without a glitch. Never again will I shout at a catering manager.

What’s the best perk of the job? 

Hands down it’s the travel. Right now it’s on hold of course, but we know it will make a come back soon enough as there is a hunger for everyone to get out and see the world again – myself included!

The medium of virtual events is here to stay, and whether you are reinventing something that is usually an in-person experience, or planning a brand new virtual event, there are a lot of things you need to build into your planning to ensure a successful virtual event for your brand. These 12 tips are not an exhaustive list of course, but make sure you consider them for your next virtual project.

1: People

Put your audience at the focus of everything you are doing. Make your content relevant to your brand so your audience can relate to it. The magic formula pleases all your stakeholders, but your target audience are the most important.

2: Training

No one needs to be trained on how to turn up to a conference room (you’d hope!), but they might need it for a virtual platform they have never used before. Allow for this in your comms and if necessary, host a training session.

3: Ask the audience

Engagement can be trickier in a virtual environment, so you have to plan ways to facilitate this. Have live polls, Q&A, chat rooms, surveys, and breakout sessions to make it easier for your audience to engage. Think seminar, not lecture.

4: Gamification

Bring some fun to your virtual event by adding a game or competition. Give your audience a photo challenge or host a quick-fire quiz to test who is listening – prizes bring out the competitor in everyone!

5: Brief your speakers

Presenting virtually is completely different to standing in front of a live audience so make sure your speakers are well briefed, and ideally well-rehearsed too. Looking down the camera is powerful.

6: Time is of the essence

Timing is everything. Too long and you lose engagement, too short and your message doesn’t land, so prioritise your content & make every minute valuable. We recommend 45mins-1.5hrs max for a live internal update.

7: Use multiple channels to deliver your message

Use a variety of content channels to appeal to everyone. Feature key messages in your main broadcast, but supporting content can be delivered through downloadable assets to keep the conversation going.

8: Video can enhance your content  

Pre-recorded film features allow you to add value to your content – for example, seeing a product in situ rather than static in a studio. Use video where you need to so your audience see more than just your speakers living room.

9: Add the wow factor

Whether it’s with a celeb guest appearance, a unique online platform that your audience hasn’t seen before, or content that blows them away. Whatever the method – make your virtual event memorable & unique.

10: Content + format = success

You need good content AND a user friendly format to make your message easy to reach & engage your audience. Don’t sacrifice one for the other when it comes to planning.

11: Remember your why  

Your objectives must inform every planning decision you make. For instance, if you want your audience to connect with each other, you need a platform suited for networking rather than a broadcast format. Remember what you’re aiming for and you’ll deliver the best end results.

12: Be light-hearted 

In such a serious climate at the moment, and with limited time, it can be easy to forget the fun. Plan in ice breakers or have something ‘just for fun’ running, whilst everyone logs on – a recent micebook event had a DJ spooney set to keep us entertained!

If you need more virtual event tips then check out our other blog posts below or contact us for more information.

How to kick start your virtual 2021

Four learnings from delivering virtual events

Protecting your brand at virtual events 

Whether it’s your end of year company update, sales kick off for 2021, or just an opportunity to engage your staff – employee events look a little different right now.

Your business objectives will drive the agenda, but what’s true of any employee event, and even more so today, is to use this opportunity to make your workforce feel more connected, more valued and more inspired.

So, how do you deliver on these crucial objectives when your event is virtual and your people are the other side of the screen?

Use digital to involve everyone

From registration onwards, aim to co-create content, crowd source ideas, and give everyone a voice. Anything can be built into the right virtual platform, capturing questions, feedback, or even content like self shot videos from speakers or delegates. It’s never been a better time to make the content inclusive and why not step back from the traditional top down communication. After all, everyone has a smart phone…

Make it personal

The more your staff are involved, the more relevant and impactful your content will be. Peer to peer communication is hugely credible. It doesn’t have to be entirely business related either – allow staff to curate their own music playlist, or share photos that summed up their 2020 experiences – and link through your social channels in the build up to the live event to drive engagement and conversation.

Keep on moving

We’re all stuck at our desks / kitchen tables / spare room at the moment, so set challenges to get everyone up and moving as part of your opening welcome. Set the tone, reenergise, and get everyone focused before you hit them with in-depth content. We recently had fitness guru Joe Wicks host an exclusive virtual workout session for a client event, to tap into healthy bodies and healthy minds, as its proven to improve productivity, stimulate creativity and reduce stress.

Get everyone talking

Networking has always been a benefit of face to face events – don’t forget to make time for this virtually. Make it part of the agenda and purposefully bring people together who wouldn’t normally engage with each other. Keep the networking groups small and inspire them with common goals or topics to share. Many virtual platforms provide ‘match making’ features to link likeminded people together and having smaller group discussions allow for better virtual networking.

Make it real

Provide something tangible that goes beyond the screen. We create and ship out event kits for our client’s virtual events that include things like activities, food and drink, and even a surprise to be opened onscreen. These added touches brings the event to life for your audience.

We help our clients create impactful virtual experiences, so get in touch if you want to kick start your next virtual event.

We’ve been delivering virtual events & digital experiences for over 20 years, but nothing prepared us for the changes that we’ve seen during 2020. Virtual events have grown exponentially, and the demand from our clients to deliver online experiences has skyrocketed. Whether it’s a virtual incentive weekend, online training platform, or digital brand experience, we’ve delivered it in 2020.

So, to help you create successful virtual events for your brand, we are sharing some of our top learnings on all things virtual.

1. Prioritise your content – make it short & sweet

The creator of TED, Chris Anderson, said their 18-minute talks are ‘long enough to be serious and short enough to hold people’s attention’. Well, they must be doing something right as their top video has been viewed over 52 million times.

With live events we’re used to filling an agenda to the brim but when it comes to virtual you must flip that process on its head and condense your whole agenda into bitesize pieces of content that are 45 minutes or less. This does not mean the whole event has to be that short, but you might need to split it over a few sessions or days to cover everything off. This allows for content to be digestible and provides a platform for ongoing communication.

As with any communication, start with your objectives and your content hierarchy will fall into place. Supplement topics can be delivered through downloadable content if appropriate, but keep the live element engaging and timely.

2. Analytics are your new secret weapon

Audience data has always been invaluable. And now, by embracing virtual event technology you can improve your event performance.

If having a high event attendance, but low a feedback survey response rate sounds familiar to you, then you will love the possibilities of data capture & analysis that virtual platforms bring.

The right platform provides 100% measurement of user behaviour without them ever having to answer a question. You can measure attendance by the second and ascertain how well individual pieces of content performed. Did your audience watch the whole session? Or did they duck out after the sales figures?

The data you obtain from these systems enable highly accurate performance analysis, so you can learn and make improvements right away. This is why a lot of brands are choosing virtual event platforms, even if the content is pre-recorded. Viewing numbers alone do not prove engagement. But with the right virtual event platform you can prove your event ROI in real-time and have the power to analyse and improve everything you deliver.

3. You might not need to broadcast “live”

Moving away from live broadcasts allows for more freedom and creativity in your content, and the audience get to see more than a static studio. For example, you can shoot on location real-life product features, and have full control over the final edit in advance.

In today’s world, reducing risk factors when delivering events is high on the priority list. Using pre-recorded content adds an additional layer of control and reduces the risk of presenters being unavailable, or unexpected restrictions causing problems on the day of your planned broadcast.

Live broadcasts do obviously have a place in virtual events, and there is no right and wrong approach to this. But you have to balance the value of your content with the right level of live interactivity for your audience.

4. Keep it simple 

In recent months virtual platforms have boomed, not least those that create virtual 3D worlds you can experience using a personalised avatar. These online worlds make virtual communication and networking quirky and creative. However, before you sign up for one to host your next virtual event, make sure the user interface is suitable for your audience and straight forward.

As with any event – be it virtual or face to face – the user experience is a vital part of the events success. It does not matter how good your content is, if your audience doesn’t engage with the platform, they will never see it.

So, remember to choose a user interface that facilitates your event objectives, but is appropriate for your audience and one they will buy into.

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